Return & Exchange
Rules of exchange
If you wish to exchange an item, you have to do the following:
You can return the item to the online store. Remember to include a copy of the invoice, a completed return note and the correct return code, and follow the procedure on how to return (which will appear from the return note). You must return the item to us within 14 days following receipt (see return address below). Your money for the returned items will be refunded once they have been received and processed. If you would like another item, please submit a new order.
Your right to cancel
If you regret your purchase, you can do the following:
According to law you have the right to cancel your purchase up to 14 days following receipt of the item. If you cancel your purchase, you must return the item to us in a sellable condition and with the price tag still attached. We recommend you enclose the correctly filled in return form, and follow the procedure on how to return (which will appear from the return note). Once we have received and processed your return, we will refund the sum of the purchase to your account within approx. 14 working days. You will receive an e-mail with a credit note in connection with this.
We will usually use the same payment method that you used when paying for the item, for the refund.
If you no longer have the enclosed returns slip, please contact Stampe Web Support (see contacts details below), who will send you a new slip.
You can also print the return form yourself, just follow the link below.
K.V. Stampe & Son´s
7900 Nykøbing Mors
Ph. +45 97 76 78 00
Press here for Return Form